A Lifetime Warranty That Isn’t For A Lifetime?
A Lifetime Powertrain Warranty covers the Powertrain components if they are damaged or found defective within a certain period of time.
Which means that the manufacturer will pay to have bad components repaired or replaced. The warranty generally has a year/mileage, ‘whichever comes first,’ period of coverage and expires upon reaching the designated milestone.
This warranty usually applies for a longer time frame than other manufacturers’ warranties, such as the bumper-to-bumper warranty.
Bill spoke to his friend, named Mike, who had an issue with his car when he took it into the mechanic before going on a road trip.
But if you don’t keep up on the records on 100% of the work that went into the car the Warranty Administration Services Corporation says that they won’t do anything.
Mike had taken his car to the mechanic and found out that there was an issue with his hub.
The hubs and other repairs were going to cost Mike over $1,500. So the mechanic called the Warranty Administration Services Corporation (WASC) and the first thing that they wanted were Mike’s service records. Luckily Mike is one of the few percent of the population who has kept almost every piece of evidence about the work that has ever been done on his car.
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He even had the newspaper clipping and mirror hanging that was in the car when he bought it off the dealership lot.
Yet despite the records that he had and the advocacy of his mechanic the WASC refused to cover any of the repairs because there were one or two pieces of information that was missing on the sheets, such as, where the mileage should have been written.
Mike’s mechanic even took the liberty of calling the WASC to make a point that missing mileage had no way of affecting the Hub that was broken. The WASC said that they needed 100% of the receipts filled out in full or they were not going to repair anything.
Bill was able to speak to the WASC and said that Mike had a lot of records, almost all of them, just not 100%. WASC’s Lawyers stated their customers are required to keep full records.
In the end, tada, they paid in full the $1,500 that it was going to cost to fix the car.
