LAYTON, Utah, Feb. 14, 2025 (Gephardt Daily) — True Pros of Layton, considered by its 5-star fans to be one of the best furnace and air conditioning repair businesses in Weber, Davis, Salt Lake, Utah, Morgan and Box Elder counties, has earned a solid reputation across the Wasatch Front for its commitment to quality and customer satisfaction.
As a winner of the coveted Best of State award in 2024, True Pros, owned and operated by renowned businesswoman Katy Higgins, is also a trusted Gephardt Approved company, backed by Bill Gephardt’s $1,000 refund guarantee.
So, what sets True Pros apart from other heating, air conditioning and ventilation service companies in northern Utah?
Three words: honesty, integrity and transparency.
According to their 5-star Google ratings, Higgins, and her highly trained staff, are dedicated to the delivery of reliable, long-term solutions for their customers, treating them with dignity and respect, while working diligently to address their HVAC repair and replacement needs.
Whether fixing or installing a new furnace or air conditioner, or performing routine safety checks and maintenance on boilers or heat pumps, customers across the Wasatch Front say the True Pros professionals are true to their word; offering free estimates, fair and honest pricing, and top quality service.
“I started True Pros because I was tired of the shenanigans that are so commonplace in the repair service industries,” Higgins said in an interview with Bill’s Marketplace.
“I’ve worked as an HVAC repair specialist for two decades, and I’ve seen a lot of underhanded gimmicks and high-pressure sales tactics used to take advantage of folks who simply need help with an HVAC repair or replacement.
“I’m not saying everyone in the profession is a bad apple, but we’re in an industry prone to abuse. The more I saw of it early in my career, the more I grew to believe the best way to make a difference would be to start my own business, and so True Pros in Layton was born,” Higgins said.
“But we don’t just serve Layton. We offer furnace and air conditioning repair and replacements in Clearfield, the Ogden area, both north and south. We also serve customers in Roy, Clinton, Farmington, Bountiful and then all of Salt Lake City and County. And our range doesn’t end there. If you need a new furnace or air conditioning system, maybe a new boiler or heat pump, or maybe just a filter replacement, we cover Utah County communities, including Provo and Orem, as well.
“If you’re in need of help with a home heating or cooling issue, give my team a call 24/7 at 385-339-0393. Or you can reach us online at https://www.truepros.com/ ,” Higgins said.
“We offer free estimates, competitive prices and we guarantee our work. But don’t just take my word for it, check out our Google Verified 5 star reviews.”
True Pros 5 Star Google Verified Reviews
***** 18 hours ago
“Just had my first service today by True Pros after they installed a great dual fuel HVAC system in my home this past summer when my AC failed. Excellent communication on arrival time and Paige did an awesome job of providing friendly service while answering my questions. Highly recommend this company both for install and service.” – Joshua Taylor
***** 2 days ago
“They have been a great company to work with. Had Paige come out for a tune up and she was great and quick. Have recommended to several people.” – R Laux
***** 2 days ago
“Colton and Tom were fantastic. Everything was explained very clearly and all my questions were answered with patience. Explanations of how one thing worked versus another thing. Also I felt free to ask details of prices and comparisons with no pressure. This has been the best big purchase I have ever experienced. Thank for being such an amazing company.” – Lynn Cecil
***** 5 days ago
Paige was great. She put up with my incessant questioning and kept me filled in all through the tuneup process. – John Watson
***** 8 days ago
Ray with True Pros came out to do the first tune up on my dual fuel heat pump today. I liked that he was friendly, wore booties to protect white carpet and verified I was using the thermostat efficiently. He also sent an overview of what was done and how it checked out and included before and after photos. Really impressed! – Emma A
If you have a question about True Pros’ services or would like to schedule an appointment to get a free estimate appointment, call (385-339-0393) or click on the True Pros website.
*Tru Pros LLC is a proud member of the Gephardt Approved family and a supporter of independent local journalism.
